Windows Update

No, I'm not asking you to download anything.

I just thought that I should thank you all for your helpful advice and let you know that the window problem was solved. And, as expected, despite the large number of hours that the Head Painter and K. and I all put into trying to solve the problem, it took the carpenter that the painter brought in approximately six minutes to solve the issue. Basically, he just removed the whole storm window frame from the outside (including the storm windows) , and then we were able to access the top window (which you may recall had fallen down) and push it up to the top where he nailed it in to keep it from sliding back down. It then took a few seconds with a paint scraper to loosen the paint on the lower window and now it opens and closes as if nothing happened.

Hoorah.